Please read these terms carefully before using our website or placing an order.
Last Updated: February 2025
1. Introduction
These terms and conditions govern your use of [www.yourworkwearshop.co.uk] and any purchases you make from [Your Workwear Shop Name].
By using our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
We are a UK-based business registered at: [123 Industrial Estate, Your City, Postcode]
2. Products & Pricing
Product Descriptions: We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight colour variations may occur due to screen settings.
Pricing: All prices are displayed in GBP (£) and include VAT unless stated otherwise. We reserve the right to change prices at any time, but changes will not affect orders already placed.
Availability: All products are subject to availability. If a product is out of stock, we will notify you and offer an alternative or full refund.
Errors: In the unlikely event of a pricing error, we will contact you before processing the order. You may choose to proceed at the correct price or cancel for a full refund.
3. Ordering Process
Step 1: Browse and add products to your cart
Step 2: Proceed to checkout and enter your details
Step 3: Review your order and confirm payment
Step 4: Receive order confirmation via email
An order is not confirmed until you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion.
Please ensure all information provided during checkout is accurate. We are not responsible for orders delivered to incorrect addresses due to customer error.
4. Payment
Accepted Methods: Visa, Mastercard, American Express, PayPal, Bank Transfer
Security: All payments are processed securely via encrypted payment gateways. We do not store your card details.
Currency: All payments are in GBP (£)
Failed Payments: If payment fails, the order will not be processed. Please check your payment details or contact your bank.
5. Delivery
Standard Delivery: 3-5 working days — FREE on orders over £50
Express Delivery: 1-2 working days — £7.95
Next Day Delivery: Order before 2pm — £9.95
Delivery times are estimates and not guaranteed. We are not liable for delays caused by couriers, weather, or other events beyond our control.
Risk of goods passes to you upon delivery. Please inspect items upon receipt and report any damage within 48 hours.
For full delivery information, please see our Delivery Information page.
6. Returns & Refunds
📦 30-Day Returns: You may return items within 30 days of delivery
✅ Condition: Items must be unworn, unwashed, and in original packaging with all tags attached
💰 Refunds: Processed within 5-10 working days after we receive the returned item
🚫 Exceptions: Personalised or customised items cannot be returned unless faulty
For full details, please see our Returns & Refunds page.
7. Consumer Rights
Your statutory rights under UK consumer law are not affected by these terms. Under the Consumer Rights Act 2015, goods must be:
✅ Of satisfactory quality — Free from defects and of reasonable standard
✅ Fit for purpose — Suitable for the intended use
✅ As described — Match the product description and images
If goods do not meet these standards, you are entitled to a refund, repair, or replacement.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of [Your Workwear Shop Name] and is protected by UK copyright law.
You may not reproduce, distribute, or use any content from our website without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid by you for the specific product(s) in question.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
10. Trade & Bulk Orders
For trade accounts and bulk orders, additional terms may apply. Please contact us at [info@yourworkwearshop.co.uk] for details.
Volume discounts are available for qualifying orders. Pricing and terms will be confirmed in writing before processing.
11. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of any changes.
Questions About Our Terms?
We’re here to help. Contact us anytime.
[info@yourworkwearshop.co.uk] | [01234 567890]