Your privacy is important to us. This policy explains how we collect, use, and protect your data.
Last Updated: February 2025
1. Who We Are
We are [Your Workwear Shop Name], a UK-based workwear and safety equipment supplier. Our website address is: [www.yourwebsite.co.uk].
Contact Details:
Email: [info@yourworkwearshop.co.uk]
Phone: [01onal 567890]
Address: [123 Industrial Estate, Your City, Postcode]
2. What Data We Collect
We collect the following information when you use our website or place an order:
Personal Information: Name, email address, phone number, delivery address, billing address
Payment Information: Card details (processed securely via our payment provider — we do not store card details)
Account Information: Username, password (encrypted), order history
Technical Information: IP address, browser type, device type, pages visited, cookies
Communication Data: Emails, enquiries, and customer service messages
3. How We Use Your Data
We use your personal data for the following purposes:
✅ Processing Orders: To fulfil and deliver your purchases
✅ Customer Service: To respond to your enquiries and provide support
✅ Account Management: To manage your account and order history
✅ Marketing: To send promotional emails (only with your consent)
✅ Legal Compliance: To comply with UK laws and regulations
✅ Website Improvement: To analyse how our site is used and improve your experience
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
Contract: Processing necessary to fulfil your order
Consent: Marketing emails and non-essential cookies
Legitimate Interest: Improving our services and fraud prevention
Legal Obligation: Tax records and regulatory requirements
5. Who We Share Data With
We may share your data with:
Delivery Partners: Royal Mail, DPD, or other couriers to deliver your orders
Payment Processors: Stripe, PayPal, or similar secure payment providers
Website Hosting: Our hosting provider to keep the website running
Analytics: Google Analytics (anonymised data) to improve our website
We never sell your personal data to third parties.
6. Cookies
Our website uses cookies to improve your experience:
Essential Cookies: Required for the website to work (shopping cart, login sessions)
Analytics Cookies: Help us understand how visitors use the site
Marketing Cookies: Used for targeted advertising (only with your consent)
You can manage cookies through your browser settings at any time.
7. Your Rights
Under UK GDPR, you have the right to:
📋 Access — Request a copy of your personal data
✏️ Rectification — Correct any inaccurate data
🗑️ Erasure — Request deletion of your data (“right to be forgotten”)
⏸️ Restriction — Limit how we use your data
📦 Portability — Receive your data in a portable format
🚫 Object — Object to marketing or profiling
❌ Withdraw Consent — Opt out of marketing at any time
To exercise any of these rights, email us at: [info@yourworkwearshop.co.uk]
8. Data Retention
We keep your data for as long as necessary:
Order Data: 6 years (UK tax requirements)
Account Data: Until you close your account
Marketing Data: Until you unsubscribe
Website Analytics: 26 months
9. Data Security
We protect your data with:
🔒 SSL encryption on all pages
🔒 Secure payment processing (PCI compliant)
🔒 Regular security updates
🔒 Password-protected access to data
🔒 Regular backups
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
11. Complaints
If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO):
🌐 Website: www.ico.org.uk
📞 Phone: 0303 123 1113
Questions About Your Privacy?
Contact us anytime — we’re happy to help.
[info@yourworkwearshop.co.uk] | [01234 567890]